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Information Management

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  • How to efficiently apply the 'NOT' operator in a Positional Context
  • Access violation when opening an existing index that is linked to an Oracle database
  • Search Suggestions do not appear when accessing the Web Client via HTTPS
  • How to change the ZyLAB servername on the Document Registration Management scanning stations.
  • Sent Items for emails sent via OWA or ActiveSync clients are not archived by real-time Exchange Connector rules
  • ZyTIMER Service does not start and the "Unable to read the service configuration" message is logged in the ZyTIMER log
  • Document cannot be found using registration number search
  • Unexpected prompt for login when accessing a ZyLAB Web Client using Internet Explorer
  • How to delete a page in a document in WebClient
  • Date range search does not work in foreign key scenario with database fields
  • The Fields window during a ZySCAN job is not visible or too small and requires adjustment during every job.
  • How to define the Content Type for Column Value Formulas to be applied to your document library
  • Wrong image displayed for XMLTIFF document in ZyFIND
  • Internet Information Services (IIS) Manager setting to hint the browser to go into compatibility mode
  • How to change the account that runs ZyNET
  • If you encounter problems while archiving you can not add option -d to your command line.
  • ZySCAN generates an IDispatch error #4492 during the export stage of a job that is linked to a TBIE Index
  • Quick Build does not update a HAPI index after one or more documents have been deleted and Document Security is used
  • Error message appears on using a machine data source: "There was a problem opening the synchronization data source".
  • An error occurred while trying to OCR a certain image
  • How to show all other values that belong to the same record in the database using foreign key field support
  • The "The system cannot locate the resource specified" error occurs during ZyIMPORT stage in ZySCAN
  • Document Security permissions are not applied to the User or Group as expected.
  • Failed to initialize HAPI64 when attempting to view an index in the web client
  • When you perform a search request in Internet Explorer 11 the search request does not complete
  • During OCR phase in ZySCAN, unreadable text is stored when a document contains both Arabic and English text.
  • How to adjust the ZyINDEX Workflow Settings to apply specific date or time ranges.
  • "The license system could not be properly initialized" error when launching ZyINDEX or ZyFIND on a workstation
  • The publish process completes without errors, however no data is copied to the publish location
  • Convert to TIFF does not install the Printer TIFF driver
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