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Information Management

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  • 32-bit and 64-bit HAPI indexes cannot be opened in the same ZyFIND session
  • It is not possible to open (sub) dialogs in the ZyLAB security section to create new users and or groups.
  • ZyLAB Services Monitor cannot restart an Information Management Platform service from an erroneous state
  • 'Failed to export' to index in ZyFind (ErrorCode:0x80004005)
  • Some registrations are missing in the Document Registration Module index
  • How to disable access to the webclient for user 'anonymous'
  • Error while indexing -1032 error writing to disk
  • How to effectively search for person names
  • Error "ZyIndexImport # -25: Failed to set fields on document." when trying to modify field values in ZyFIND
  • Faceted view of documents in Web Client does not show documents
  • How to make the description of a document show completely in the search results instead of only when hovering over the name.
  • How to automatically start and monitor ZySCAN Unattended jobs with ZySCAN Shell Utility
  • ZySCAN Service timeout is not applied as expected
  • How to optimize the ZyAlert Quality Control before Distribution
  • Files are not being imported in the order that they are being stored in the ZySCAN import folder.
  • No document thumbnail preview is available in the Web Client
  • How to enable EWS Trace logging
  • Documents created with Microsoft Office 2007 or newer are saved as ZIP in Internet Explorer 9
  • Field definitions synchronization error on building a TBIE index
  • TBIE: Get indexsettings error - Unable to open the index 0x800413A2 (Error object state corrupted)
  • "The attachment could not be opened" error when archiving items from the Journal folder within users mailboxes
  • "Preview not available" is displayed instead of the documents thumbnails when accessing the Web Client via HTTPS
  • Select-List file update not recognized in the drop down menu of Webclient
  • Problems with ZyFIND and ZyINDEX when the indexlist.xml contains more than 1024 indexes
  • How to choose which barcodes to interpret as documents separators in ZySCAN
  • How to disable Search Suggestions for all users
  • "Acquire license failed" error when a new user logs into the Web Client
  • Printing from Adobe PDF using Convert to TIFF may produce images with garbled text.
  • Error 3228: Error opening plugin
  • "Settings lack section for requested scenario" error when launching the Star Tree or Tree Map visualizations in the Web Client.
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