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Information Management

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  • Automatic build constantly rebuilds
  • ZyALERT logging is not enabled in IMP 6.6
  • AcquireLicense failed, error 0x800..... or The license system could not be initialized in the webclient
  • How to store TBIE indexes on multiple drives/locations
  • "IndexObject: Unable to retrieve additional errorinfo" error searching large TBIE DB fields index
  • ‘You don’t have enough user rights on this machine to run ZyLAB IM Platform normally…’ warning message when attempting to run ZyIndex
  • ZyFIND crashes when performing @@docs() search on large index
  • Global Professional OCR 3.0 installed but not available.
  • AcquireLicense failed, error 0x80040202 in web client
  • ZYtimer service keeps crashing and Timer tab error: unable to read the service configuration.
  • ZyScan - ZyFields not showing in job template
  • 'Convert to TIFF' not converting color documents
  • How to clear TBIE cache content
  • Only the latest query criteria is available in the web client search history
  • How to erase and rebuild a HAPI index
  • Error when searching with wildcards on a HAPI index
  • You observe a decrease in performance after upgrading a Workflow system from version 2.1 to 2.4
  • Document is shown in the Web Client with twice the expected number of pages
  • 'Operation Completed Successfully' message in ZyINDEX ERR file
  • When directories and files are being scanned during the index build process the ZSM sees it as an UNKNOWN activity and restarts after 300 seconds.
  • Error when adding multiple indexes to the same Web Client, even though the indexes are of the same type
  • ZyNET error: The search engine could not open the index you requested.
  • Error 0x8007007B while initializing session in the WebClient
  • ZySCAN does not find Multipage Tiff files
  • Recreate Index with new short name
  • How to obtain the password used in the settings of Document registration Module
  • How to complete a large number of pending jobs
  • How to search for documents with empty fields
  • Error message: "You don't have enough user rights on this machine to run ZyLAB IM Platform normally."
  • ZySCAN service fails to start and stops with warning a message.
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