ZyLAB ONE
In this knowledgebase you will find articles for Legal Hold, Collection, Processing, Review and Production. Articles may apply for On-Premises as well as for eDiscovery-as-a-Service implementations.
- Modified Date property of document and Modified date shown in Legal Review do not match
- How customize a Concordance Collector configuration.
- Setting file size filter to true in deduplicator xml causes "path is null" error in Legal Processing
- 'Cannot save page: PAGE_NUMBER (error:x845) Description: Unknown Error) from TIFF Producer actions
- Xmlwrapper files containing fields are generated when IsFullTextSearchable is set to "true"
- Cannot save page error descriptions in eDiscovery using the Tiff producer and TiffOnTheFly image conversion
- ZyDocumentConverter Problem (Exception from HRESULT: 0x80029C4A (TYPE_E_CANTLOADLIBRARY)
- Legal team cc not shown in legal hold notice template CC field
- Legal Review Template selection list empty
- TIFF producer actions may time out when executing actions
- 'Send as email' button only gives the option to save the report
- Error opening matter in Legal Review after upgrade
- Processing an NSF or other file type does not progress after Deduplicator (Pre NSF Converter)
- How to avoid duplicate data when collecting from a folder multiple times
- NSF won't process --NSF extractor starts but does not extract...no progress
- Exchange Collector validation error: "Unable to Parse ExchangeVersion" when saving configuration
- Documents with a known mime type referenced in the Processing Rules are ignored during processing
- How to reset the Legal Review document widget locations to default after moving the widget
- The Microsoft.ACE.OLEDB.12.0 provider is not registered on the local machine.
- SharePoint Collector action fails with error "The remote server returned an error: (401) Unauthorized"
- How to change the Production output location
- How to enable Exchange tracing for Exchange Synchronization Service
- "Sorry, the document cannot be displayed" message when trying to view documents
- Error when checking in matter: Cannot load template ediscoveryLR from templatepath \\Platform\ZyLAB Data\ZyINDEX Templates\ediscoveryLR
- Failed to initialize image processor. ERR_PROT_CANT_RUN_LICENSE
- Failed to initialize image processor. ERR_PROT_CANT_RUN_LICENSE
- Some Excel files will be empty after Legal Production of native documents.
- Server Error in Application "DEFAULT WEB SITE/LEGALREVIEWWEB
- Legal Processing does not process certain file types
- TIFF Producer creates unreadable text from Excel files containing certain bitmap fonts