ZyLAB ONE
In this knowledgebase you will find articles for Legal Hold, Collection, Processing, Review and Production. Articles may apply for On-Premises as well as for eDiscovery-as-a-Service implementations.
- How to complete a failed Production due to insufficient system resources or (random) server problems
- Legal Review error after software installation - The operation has exceeded its time out and was cancelled
- Concordance Collector expected 7 fields instead of 6 being retrieved
- An error occured while initializing security. The remote server returned an error:(514)
- Search on multi-select list tag does not allow to navigate to next document in the document list
- How to limit retries of failed/cancelled actions on the DataService.Processing node
- RabbitMQ Windows service stops running and will not restart
- How to clear RabbitMQ queue on a Service Node
- Embedded objects belonging to a file or mime-type category do not show up as an entire family
- Legal Processing service node does not register after 3.7 install
- How to set the sender of a Hold Notice email in Legal Hold
- Error when checking in matter: "Invalid URI: The hostname could not be parsed"
- "No Exports were found that match the constraint: ContractName ZyLAB.EDiscovery.Processors.Interface.ICollector"
- Automated Redaction hit marking is off
- Summation Collector does not OCR image files
- Attempts to delete a Legal Review Matter are unsuccessful
- Error "Journal item (...) can't be saved to DB" occurs during Journal Synchronization
- "The remote server returned an error: (507) Insufficient Storage" Exchange Synchronization error occurs during Journals Synchronization phase
- "The mailbox that was requested doesn't support the specified RequestServerVersion" Exchange Synchronization error during User Synchronization phase
- User accounts in a new domain do not resolve and cannot be added to Legal Hold
- Legal Processing jobs do not complete on incorrect NVARCHAR field size
- "Wrong journal email format" Exchange Synchronization error occurs during Journals Synchronization phase
- "Folder Root was not found" Exchange Synchronization error occurs during User Synchronization phase.
- How to create and use File Groups
- Scheduled job in Legal Processing not starting.
- How to load Concordance Data without OPT files
- Concordance Collector Collection OPT and DAT load files
- Concordance Collection not populating fields with metadata from a DAT file
- Invalid Key Error using ZyLAB Legal Review Collector
- Restarting/Rescheduling failed actions from Actions Tab does not appear to restart or reschedule failed actions