ZyLAB ONE
In this knowledgebase you will find articles for Legal Hold, Collection, Processing, Review and Production. Articles may apply for On-Premises as well as for eDiscovery-as-a-Service implementations.
- Email address search
- Wildcard searches (replace missing or misspelled characters)
- Multiple words search (with operators AND, OR, NOT)
- One word search and Fuzzy
- How to validate the Professional Text Mining service status
- Professional Text Mining actions fail when initialized
- "Invalid serial number" when inserting Global Professional OCR 3.0 key in a version 2.x License Server
- "Can not create audio index" error occurs when creating a matter in Legal Processing
- Load File: text files not showing as child references in Legal Review
- Processing gets stuck when a family root item is too large for the database to handle
- Cannot delete legal review matter if the Exchange Synchronization Service is not running
- Script to import and export data from the temporary Matter table
- How to configure SMTP in Legal Hold
- "Sequence contains no matching element" Exchange Synchronization error occurs during Journals Synchronization phase
- Escalation Notice Email Address
- Concordance Collector error: ZyXML file creation failed
- Permission error on the MSDB SQL System Database when installing eDiscovery Bundle 3.7 or higher
- Definition of the status codes for a Matter within the Legal Processing database?
- Summation collector error information not listed in the collection error report
- "800703fa illegal operation attempted on registry key that has been marked for deletion" error occurs when checking in a matter in Legal Processing
- Legal Processing job is hanging and no new documents are in Legal Review
- "Can't report items change to LegalReview" Exchange Synchronization error during User Synchronization
- LegalReview Indexer actions are not executed as the email conversation topic is too long
- Forensic Extractor fails to extract all expected files
- Unexpected server response: 'IMAP002 NO [ALERT] Please log in via your web browser
- "The remote server returned an error: (404) Not Found" Exchange Synchronization error occurs during Journals Synchronization phase
- "Folder ArchiveRoot was not found" Exchange Synchronization error occurs during User Synchronization phase
- Error when attempting to collect from SharePoint Online
- ZyLAB.Platform.WinService.exe will not start because of validation error on the workflow.xml
- Explanation on the URI to access Exchange Web Services (EWS)