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ZyLAB ONE

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In this knowledgebase you will find articles for Legal Hold, Collection, Processing, Review and Production. Articles may apply for On-Premises as well as for eDiscovery-as-a-Service implementations.

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  • How to validate the Professional Text Mining service status
  • Professional Text Mining actions fail when initialized
  • "Invalid serial number" when inserting Global Professional OCR 3.0 key in a version 2.x License Server
  • "Can not create audio index" error occurs when creating a matter in Legal Processing
  • Load File: text files not showing as child references in Legal Review
  • Processing gets stuck when a family root item is too large for the database to handle
  • Cannot delete legal review matter if the Exchange Synchronization Service is not running
  • Script to import and export data from the temporary Matter table
  • How to configure SMTP in Legal Hold
  • "Sequence contains no matching element" Exchange Synchronization error occurs during Journals Synchronization phase
  • Escalation Notice Email Address
  • Concordance Collector error: ZyXML file creation failed
  • Permission error on the MSDB SQL System Database when installing eDiscovery Bundle 3.7 or higher
  • Definition of the status codes for a Matter within the Legal Processing database?
  • Summation collector error information not listed in the collection error report
  • "800703fa illegal operation attempted on registry key that has been marked for deletion" error occurs when checking in a matter in Legal Processing
  • Legal Processing job is hanging and no new documents are in Legal Review
  • "Can't report items change to LegalReview" Exchange Synchronization error during User Synchronization
  • LegalReview Indexer actions are not executed as the email conversation topic is too long
  • Forensic Extractor fails to extract all expected files
  • Unexpected server response: 'IMAP002 NO [ALERT] Please log in via your web browser
  • "The remote server returned an error: (404) Not Found" Exchange Synchronization error occurs during Journals Synchronization phase
  • "Folder ArchiveRoot was not found" Exchange Synchronization error occurs during User Synchronization phase
  • Error when attempting to collect from SharePoint Online
  • ZyLAB.Platform.WinService.exe will not start because of validation error on the workflow.xml
  • Explanation on the URI to access Exchange Web Services (EWS)
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