Support Information

SaaS

• Hoe we nieuwe SaaS klanten onboarden
• How new SaaS customers are onboarded
• Urgent Incidents after regular support hours
• Support response times
• Create and Update a Support Ticket
• Guide: Quick Reference Guide

On Premises

• Release News: ZyLAB ONE 6.9 Released
• Release News: ZyLAB ONE 6.0 Released
• Create and Update a Support Ticket
• Release News: ZyLAB ONE 5.2 Released
• How To: How incidents are handled
• Release News: ZyLAB ONE 5.0 Released

See all 11 articles

Guides, Policies and Generic Information

• Zero-day vulnerability affecting Java Spring Core Framework
• Zero-day vulnerability affecting Apache Log4J Java-based logging library
• SolarWinds breach
• Policy: ZyLAB ONE Release Policy SaaS and On-Premises
• Release Life Cycle ZyLAB ONE
• Release Matrix eDiscovery Bundle