At ZyLAB, we care about the people who work with our software on a daily basis. We are committed to delivering excellent customer support services by making sure your team, with our help, can satisfy the needs of your end-users.
By maintaining your annual maintenance and support plan you continue to benefit from:
- Access to technical staff when our expertise is required
- Staying up-to-date about the latest ZyLAB technology
- Getting the latest releases of our software
Our Standard Support provides customers a low-cost annual maintenance and support option that includes access to technical assistance:
- Support during support center office hours (8:45 am - 5:45 pm)
- Unlimited support cases
- Access to online support services
- Access to our Knowledgebase
- Entitled to Major Releases, Minor Releases, Service Packs and Hot Fixes of purchased software
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