'An item with the same key has already been added' error message in Legal Processing

SYMPTOMS

There are failed actions with 'An item with the same key has already been added' error message in Legal Processing 'Action' table while processing data using Legal Review Collector.

CAUSE

Missing [IgnoredFields] key parameters in the configuration of Legal Review Collector for the Matter.

RESOLUTION

Update the 'ZyLAB.EDiscovery.Collectors.LegalReview.dll.xml' config file for the Matter which is located in the '\MatterID\Assemblies\ZyLAB.EDiscovery.Collectors.LegalReview\' folder and where MatterID is the Matter number in Legal Processing, with 2 additional fields under the <Items> of the <IgnoredFields> section:

<Field name="IndexingErrorCode" />
<Field name="IndexingErrorMessage" />

The same update should be made to the 'ZyLAB.EDiscovery.Collectors.LegalReview.dll.xml' config file in the '\Program Files (x86)\ZyLAB\EDiscovery\Ediscoveryservice\Assemblies\Performers' folder, so future Matters will have the corrected configuration.

APPLIES TO

4.3