SYMPTOMS
New mixed-PDF files are not being processed since upgrading existing system to EDRM 3.11 or higher.
CAUSE
The upgrade adds detection of the new mixed-PDF mime type (as default in the BP). This mime type is not considered in the processing rules of previously created Matters, therefore these files will not have associated actions in the processing rules and will not be processed.
RESOLUTION
Update the processing rules for older Matters when adding new data to include processing actions for the new mixed-PDF mime type.
APPLIES TO
3.11, 3.12
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