SYMPTOMS
Productions not producing attachments when 'Email Delivery Time' range is used to query for documents.
CAUSE
Attachments are not assigned an 'Email Delivery Time' when extracted from emails and subsequently do not meet the criteria provided for the Production.
RESOLUTION
- Create a Production tag in Legal Review.
- Perform the required search.
- Select [Tag Families] to tag the emails and the child documents in the family.
- Run the production using the applied Production tag as the selection criteria.
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APPLIES TO
3.9, 3.11
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