This page described the way ZyLAB releases Major and Minor releases of its ZyLAB ONE flagship product. ZyLAB ONE replaces ZyLAB's eDiscovery Bundle and Information Management Platform.
Upon its availability, a new release immediately enters the active phase of the release life cycle. Active releases are actively sold and supported according to this Policy.
ZyLAB may upgrade active releases through Major and Minor Releases, and bring out Hot Fixes for critical updates.
After a new active release becomes available, the following applies:
- The current active release enters the mature phase.
- ZyLAB will support one active release and two immediate preceding mature releases.
Mature releases are supported releases. Hot Fixes for critical updates may be released however; ZyLAB will not roll out Major or Minor Releases. For releases in this phase, customers are advised to plan the migration to an active release.
End of Life
Releases in the End of Life phase of the Release Life Cycle are supported by ZyLAB Customer Support subject to the availability of trained personnel and resources. No Hot Fixes will be issued.
As a rule of thumb, below table explains the Release Life Cycle of ZyLAB ONE:
|END OF LIFE|
Current Release Life Cycle Status
|ZyLAB ONE Release 5.0||July 18. 2018||Active||Upgrade to ZyLAB ONE Active Release|
|ZyLAB ONE Release 4.4||November 6, 2017||Mature|
|eDiscovery Bundle Release 3.11||December 21, 2016||Mature||Upgrade to ZyLAB ONE Active Release|
|eDiscovery Bundle Release 3.9||May 6, 2016||End of Life||Upgrade to ZyLAB ONE Active Release|
|eDiscovery Bundle Release 3.8||September 10th, 2015||End of Life||Upgrade to ZyLAB ONE Active Release|