32-bit and 64-bit HAPI indexes cannot be opened in the same ZyFIND session

SYMPTOMS

When you open a 32-bit (backwards compatibility) and 64-bit (large) HAPI index in ZyFIND an error message will be displayed within the IndexSelectionControl box:

Invalid selection: indexes must be of same type (TBIE/Hapi/Audio).

• The following error occurred while opening index <index path>
• Internal error 1027

Both indexes cannot be opened in the same ZyFIND session.

CAUSE

It is not possible to open two indexes of the same type if IndexEngine=1 is not specified for one index in Information Management Platform 6.4 and Information Management Platform 6.4 sp1 .

RESOLUTION

Open the 32-bit (backwards compatibility) indexes separately from the regular (large) 64-bit HAPI indexes in ZyFIND.

APPLIES TO

6.4; 6.4 Service Pack 1