It is not possible to open (sub) dialogs in the ZyLAB security section to create new users and or groups.

SYMPTOMS

In the ZyLAB - ZyINDEX security section or Enterprise page it is not possible to open (sub) dialogs to create new ZyLAB users and or groups.

You will notice that:

• The dialog content will not be displayed.
• The pop-up / modal dialog box stays empty.
• A webpage script error is displayed.

The script error when Internet Explorer script debugging is enabled:

- Line 12

Error: Unable to get property 'transformNode' or undefined or null reference

CAUSE

Some web application modal dialog boxes do not work correctly in Internet Explorer 11 after installing update 3008923.  Microsoft has resolved this issue.

RESOLUTION

According to Microsoft:

You install MS14-080: Cumulative security update for Internet Explorer: December 9, 2014 on a computer that's running Internet Explorer 11 or the Internet Explorer 11 Web Browser control.
However, after you do this, you may experience unexpected behavior when you interact with sites that use one or more web application modal dialog boxes.

Any data or information that is provided in the modal dialog box may not be returned to the application window or to the dialog box that created the data or information. Therefore, the application that created the dialog box may exhibit errors or lack specific functionality that was dependent on that dialog box data.

See also:
http://support.microsoft.com/kb/3025390

APPLIES TO

6.4 Service Pack 1