SYMPTOMS
You observe that no document thumbnail preview is available in the Web Client. You are running Information Management Platform 6.4 Service Pack 1 on a Windows 2012 R2 server.
CAUSE
Required .NET Framework 4.5 features are not installed.
RESOLUTION
Install the following .NET Framework 4.5 Features:
- WCF Services
- HTTP Activation
APPLIES TO
6.4 Service Pack 1
Comments
0 comments
Article is closed for comments.