Printing from Adobe PDF using Convert to TIFF may produce images with garbled text.

SYMPTOMS

Printing from Adobe using the Convert to TIFF module some of the Multi-page tiff images may contain garbled text.

CAUSE

Adobe Reader may have difficulties mapping the embedded fonts to Windows fonts if the fonts are not available on the Operating System.

RESOLUTION

Following options may be applied to resolve this matter:

Missing fonts
The document you are trying to print contains embedded fonts. You can find these fonts in Adobe Reader by going to File | Properties | Fonts.
Ensure these fonts are installed on your operating system.

Disable Enhanced Security
Open Adobe Reader
Click on Edit | Preferences | Security
Untick "Enable Enhanced Security"

Alternative PDF viewer
Other PDF viewers such as Foxit Reader has proven to give more reliable results

APPLIES TO

6.3; 6.4