Unable to open audio index.

SYMPTOMS

You are unable to open an audio index using ZyFIND.

The following message is referenced in the .err file for the problem index:

"System.InvalidOperationException: Can't open index ---> System.InvalidOperationException: There is an error in XML document (1, 1). ---> System.Xml.XmlException: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1. at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XsdValidatingReader.Read() at System.Xml.XmlReader.MoveToContent() at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderIndex.Read12_Index() --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle) at ZyLAB.Platform.Services.TBIE.Schema.Index.LoadFromFile(String fileName) at ZyLAB.Platform.Services.TBIE.IndexFactory.OpenDefinition(String indexPath) at ZyLAB.Platform.Services.TBIE.IndexFactory.OpenFrom(Runtime runtime, String indexPath) --- End of inner exception stack trace --- at ZyLAB.Platform.Services.TBIE.IndexFactory.OpenFrom(Runtime runtime, String indexPath) at ZyLAB.Platform.Services.TBIE.IndexManager.OpenIndex(String indexName)".

CAUSE

The index.cfg may be corrupted.

RESOLUTION

• Make a backup of the INDEX.CFG in the corrupted index ( ..\ZyLAB Data\TBIE Indexes\Indexname....\index.cfg).
• Copy the file INDEX.CFG from a working index and place it in the corrupted index.

APPLIES TO

6.5