SYMPTOMS
CONDITIONS:
- XML/Tiff or TXT/Tiff TBIE index is used.
- Hit highlights are shifted one or more lines below than the expected location.
- This issue occurs in both ZyFIND and the Web Client
CAUSE
XML file storing the OCR text is malformed. Unexpected empty lines or carriage returns are present.
RESOLUTION
Check the XML file relative to this/these document(s). You can find it in one of the subfolders within the '\ZyLAB Data\Index Data\<INDEX NAME>\Xml' folder.
Make sure that:
Make sure that:
- No empty line is at the beginning of the file or in between the lines.
- No unexpected carriage return is present. Every line that starts with "<l>" should end with "</l>" within the same line.
- If you have modified the XML file, there is no need to rebuild the index to see the hit highlights shift.
APPLIES TO
6.4
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