ZyFIND application error "An error ocurred while saving the modified properties"

SYMPTOMS

An application error occurs while saving the modified properties of a field using ZyFIND.

• Occurs with text/tiff index
• Module index Xmlwrapper

CAUSE

Temporary location not defined in the registry (ZyINDEX not installed)

RESOLUTION

When the client has no ZyINDEX installed the temporary directory may not be correctly set during the installation.

This temporay directory is only accessible through the ZyINDEX Interface:

In order to retrieve the temporary directory path you can navigate to the path in ZyINDEX: Options | Global Options | Directories |Temporary directory.

In case of ZyINDEX not being installed you can modify the registry;

• Start run
• Regedit
• Open the following key  :
• - HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ZyLAB\Modules\Hapi or
• - HKEY_LOCAL_MACHINE\SOFTWARE\ZyLAB\Modules\Hapi
• Add a temporary location path (local) e.g. C:\ZyLAB Data\Temp\

APPLIES TO

6.4