When http bindings are created the thumbnail preview (in result list) and search suggestions do not show

SYMPTOMS

When http bindings are created the thumbnail preview (in result list) and search suggestions do not show.

CAUSE

This is related to incorrect configuration.

RESOLUTION

1. Open Internet Information Service on the server (start->run->Inetmgr)
2. Navigate to the WebServerExtensions folder of in IIS and right click on it and select "Explore"
3. Open the web.config file in edit mode.
4. Replace the following line and save the web.config file after making the configuration change:

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</appSettings>
<system.serviceModel>

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with

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</appSettings>
<system.serviceModel>
<serviceHostingEnvironment multipleSiteBindingsEnabled="true"/>

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APPLIES TO

6.3