How to define generic time out settings in the ZyLAB.Service Monitor configuration

SYMPTOMS

This article describes how you can define generic time out settings in the ZyLAB.Service Monitor configuration.

CAUSE

Not applicable

RESOLUTION

The ZyLAB Services Monitor Manager is included with the full installation of the Information Management Platform, provided that Internet Information Services is available.

The ZyLAB Services Monitor Manager configuration files are accessible in these directories:

.\Program Files\ZyLAB\Information Management Platform\ServiceMonitor.Manager and
.\Program Files\ZyLAB\Information Management Platform\ServiceMonitor.NTService.

Open the ZyLAB.ServiceMonitor.Satellite.exe.config file from the ServiceMonitor.Manager folder: 

Modify the timer settings based on the desired timeout configuration value:
(the default timeout is 15 seconds)

The LifesignCheck.Interval value defines (in milliseconds) how often the ServiceMonitor.NTService availability is validated.

The NTService.MaxShutdownTime value defines (in milliseconds) how long the interval should be between informing the Windows NT Services Controller
when the ZyLAB.ServiceMonitor.NTService needs to be stopped, as well as actually stopping the service.

<timers>
                    <add key="LifesignCheck.Interval" value="15000"/>
                    <add key="NTService.MaxShutdownTime" value="15000"/>
</timers>

APPLIES TO

6.2; 6.2 Service Pack 1; 6.2 Service Pack 2; 6.3