SYMPTOMS
When creating a TBIE index, the following error is generated at the end of the process: "TBIE: Create Index Error".
CAUSE
This might happen if the ZyLAB_IM_Service is not started.
RESOLUTION
- TBIE indexes rely on ZyLAB Information Management Service (ZyLAB_IM_Service) which is a windows service.
- Using the Windows Services Management Console, start the ZyLAB_IM_Service.
- Attempt to create the index.
APPLIES TO
6.2; 6.2 Service Pack 1; 6.2 Service Pack 2; 6.3
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