Email PDF view of document from Web Client renames document to zynet.exe.pdf

SYMPTOMS

From a result list in the Web Client you press the icon "View as pdf". This opens the document in a PDF viewer and upon sending it as an email via the email icon in the PDF toolbar the attachment is added with zynet.exe.pdf as the name. As a result, this file may be blocked by your virus scanner due to ".exe" being in the file name.

CAUSE

Display PDF in browser is selected in Adobe.

RESOLUTION

• In Adobe, go to edit|preferences.
• Go to Internet
• Uncheck "Display PDF in browser"
• Restart browser
• PDF now opens with a unique name, no longer zynet.exe.pdf.

APPLIES TO

6.3