Results list in the Webclient remains blank after performing a search

SYMPTOMS

Results list in the Webclient remains blank after performing a search. When you go to the application logfile in the Windows Event Viewer you see following message:

Faulting application name: ZyNET.exe, version: 6.120.73.0, time stamp: 0x4d907205
Faulting module name: MSVCR90.dll, version: 9.0.30729.4940, time stamp: 0x4ca2ef57 Exception code: 0xc0000417

CAUSE

This might occure when the date field contains an illegal sequence as value.

RESOLUTION

• Open ZyFIND on the server or workstation.
• Select the problematic index.
• Perform the same search as in the webserver .
• Go over the resultllist and use the date calendar selection box to change all the incorrect values in the date field.

APPLIES TO

6.1 Service Pack 2