Return frozen records to the corresponding retention schedule

SYMPTOMS

How can records that have been suspended from retention return into retention? Identify record folders and/or individual records that have been frozen in order to provide authorized individuals with the capability to unfreeze them.

CAUSE

Both folders and categories and records can be frozen from retention and/or final disposition. Records can be suspended from retention using the ?freeze? function.

RESOLUTION

It is possible to select individual records from the file plan folders & categories.

Screen for the frozen records reason field. (This is a filter in the advanced search criteria)

Based on the search result or fileplan location:

Select one or more records then click 'Unfreeze'.

Click Unfreeze records to undo the freeze and return the record(s) into retention based on the associated disposition schedule.

Note:  This option is only available for authorized users (record managers) that have the applicable functional role assigned

APPLIES TO

6.0; 6.1