SYMPTOMS
When launching Outlook with the ZyLAB Archiving for Outlook 1.0 installed, an error occurs: "Retrieving the COM class factory for component with CLSID {5FD2D971-ADF1-4C36-BBDA43D29A21} failed due to the following error: 800703fa."
CAUSE
DEP is blocking the logged in user from running the plugin.
RESOLUTION
Disable DEP, or launch Outlook using the 'ADMINISTRATOR' account
APPLIES TO
1.0; 1.1; 1.2; 1.3; 1.4; 1.5
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