Comment string capacity exceeded

SYMPTOMS

Some documents cannot be found when searching for their field values, only when searching for their text contents. Also, some field values do not appear in the result list, while they do appear when the document is opened. The following error message might be produced when building the index: “Comment string capacity exceeded warning”.

CAUSE

This can occur when the combined field values exceed the maximum character capacity of the ‘Comment String’. Only the first 1024 characters will be added to the index, the rest will not show up in the result list, nor will it be ‘searchable’. Please note that this only occurs when using the XML Wrapper module.

RESOLUTION

Apart from making sure the field values do not exceed the maximum allowed characters, the option ‘Enable Full Text Search’ in the field definitions (which can be defined separately for each field) can be disabled. As a result, this specific field will be read directly from the XML Wrapper, instead of being added to the comment string. The drawback is that the field can no longer be searched on in the big full-text search box, but only directly via a field query.

APPLIES TO

6.1; 6.1 Service Pack 1; 6.1 Service Pack 2; 6.2; 6.2 Service Pack 1; 6.2 Service Pack 2