SYMPTOMS
In Microsoft Excel 2010, the Add-In for the ZyLAB Archiving Services does not display in the Add-Ins tab.
CAUSE
The following Windows registry entry is set to the incorrect value:
\HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins\ZyLAB.ArchivingServices.Excel\
RESOLUTION
Ensure that the LoadBehavior value entry is set to 3. The ZyLAB Archiving Services Add-In will now display in the Add-Ins tab within Microsoft Excel.
APPLIES TO
1.4
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