Unable to search using extended characters and values

SYMPTOMS

When Large Index is selected, which is the default for Release 6.2 GA, you are not able to search using extended characters and values. The search will provide you 0 results.

CAUSE

The .EN en .CHR file in the Unicode folder (C:\Program Files (x86)\ZyLAB\Information Management Platform\ZyHAPI\Unicode) contain the files with the extended characters per language.

RESOLUTION

• Modify the character mapping for one index.
• Copy the .EN and .CHR file of this index and rename these copies to ZYINDEX.EN and ZYINDEX.CHR.
• Place these files in the Unicode folder (C:\Program Files(x86)\ZyLAB\Information Management Platform\ZyHAPI\Unicode) in the correct language folder.
• Now all new indexes will use the required extended characters.

APPLIES TO

6.2