Cannot open license manager: the license system could not be initialized

SYMPTOMS

Error message when opening License Manager. (The license system could not be initialized. Maybe there is a problem with the installation?)

CAUSE

This problem can be introduced if the user password running the license system is changed or the user account is removed.

RESOLUTION

• Go to Component Services / DCOM Config and locate LicenseServer.
• Right mouse click on the LicenseServer icon and press "property".
• Go to Identify tab
• Make sure that you use "This User" (set it up as admin account)
• Retype new account password are ensure the correct user account is added.

APPLIES TO

6.0 Service Pack 1; 6.0 Service Pack 2; 6.0; 6.1; 6.1 Service Pack 1; 6.1 Service Pack 2; 6.2; 6.2 Service Pack 1; 6.2 Service Pack 2