SYMPTOMS
When attempting to create a new Profile on ZyLAB Analytics Server 3.0 an error may appear stating "This name has already been used" or "This profile already exists".CAUSE
This problem might be introduced when upgrading ZyLAB Analytics Server to version 3.0 from any previous version.RESOLUTION
To fix this issue, delete the Analytics Server folder (C:\Documents and Settings\All Users\Application Data\ZyLAB\ or C:\ProgramData\ZyLAB\). This will allow the software to create a new folder, and reset the profiles.APPLIES TO
3.0; 3.1; 3.2
Comments
0 comments
Article is closed for comments.