SYMPTOMS
Slowness with ZySCAN, in the key field editing phase of the job:
- It takes more than a few seconds to scroll between documents\pages in the key field edit window.
- Scanning station takes long time to repeat key field values to documents in the same job.
- It is taking a long time to close a job.
- ZySCAN seems to hang or takes a long time to close.
CAUSE
Audit trail is logging scan events.
RESOLUTION
Check the box to exclude ZySCAN from Audit trail in the ZySCAN job template.
APPLIES TO
6.0 Service Pack 1; 6.0 Service Pack 2; 6.0; 6.1; 6.1 Service Pack 1; 6.1 Service Pack 2; 6.2; 6.2 Service Pack 1; 6.2 Service Pack 2
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