Indexes seem to disappear after they are added to the index list

SYMPTOMS

You are unable to select indexes within the index list when attempting to choose an indexes IC1 file in ZyINDEX.

CAUSE

This is likely to be caused by a corrupted index list file.

RESOLUTION

• Navigate to the existing index list file located in \ZyLAB Data\Index List and rename the existing file.
• Open ZyINDEX (ZyINDEX will create a new index list with the same name as the original file (by default indexlist)).
• Next, in ZyINDEX , click “file” and then “open.”
• Then, click the icon in the top left of the window to “add existing index to list”
• Next, click on an index folder that you are interested in adding to the list.
• Then, select the IC file within the index folder displayed for the index(s) that are to be added to the index list.
• Once you have selected the appropriate IC1 file, the index should now appear in the index list.

APPLIES TO

6.1; 6.1 Service Pack 1; 6.1 Service Pack 2; 6.2; 6.2 Service Pack 1; 6.2 Service Pack 2