SYMPTOMS
When installing the ZyLAB Global Professional OCR License Server 3.0 on an installation that still holds a ZyLAB Global Professional OCR License Server 2.x the installation will roll back.
CAUSE
The Global Professional OCR License Server 3.0 installation can not upgrade a Global Professional OCR License Server 2.x installation.
RESOLUTION
- Uninstall the Global Professional OCR License Server 2.x via Windows Control Panel.
- Resume the installation of Global Professional OCR License Server 3.0.
APPLIES TO
3.0
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