SYMPTOMS
In Legal Processing, the Concordance Collector action fails with error "ZyXML file creation failed for [Filename]."
CAUSE
When collecting a document with multiple pages, the image (tiff or jpg) for one or more of the pages is corrupt.
RESOLUTION
Test all of the images associated with the document are corrupt by attempting to open them in an image viewer. To successfully collect the document, you will need to fix the corrupted image file or replace it with a placeholder image.
APPLIES TO
3.6; 3.7
Comments
0 comments
Article is closed for comments.