SYMPTOMS
Forensic Extractor actions fail in Legal Processing with the following error, and not all expected files have been extracted.
The specified path, file name, or both are too long. The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters
CAUSE
The forensic image used to collect from contains files with unexpected path and/or file names length.
RESOLUTION
This issue is currently known on eDiscovery Bundle version 3.7 and fixed in eDiscovery Bundle 3.7 Service Pack 1.
APPLIES TO
3.7
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