"The remote server returned an error: (507) Insufficient Storage" Exchange Synchronization error occurs during Journals Synchronization phase

SYMPTOMS

The following message is logged at FATAL level during Journals Synchronization phase:

ZyLAB.EDiscovery.Exchange.Standalone.ExchangeSync.ExchangeSynchronizer - Error while synchronizing deleted items for account <EMAILADDRESS@DOMAIN.COM>
Microsoft.Exchange.WebServices.Data.ServiceRequestException: The request failed. The remote server returned an error: (507) Insufficient Storage. ---> System.Net.WebException: The remote server returned an error: (507) Insufficient Storage.
   at System.Net.HttpWebRequest.GetResponse()
   at Microsoft.Exchange.WebServices.Data.EwsHttpWebRequest.Microsoft.Exchange.WebServices.Data.IEwsHttpWebRequest.GetResponse()
   at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.GetEwsHttpWebResponse(IEwsHttpWebRequest request)
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.GetEwsHttpWebResponse(IEwsHttpWebRequest request)
   at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.ValidateAndEmitRequest(IEwsHttpWebRequest& request)
   at Microsoft.Exchange.WebServices.Data.MultiResponseServiceRequest`1.Execute()
   at Microsoft.Exchange.WebServices.Data.ExchangeService.BindToFolder[TFolder](FolderId folderId, PropertySet propertySet)
   at Microsoft.Exchange.WebServices.Data.Folder.Bind(ExchangeService service, WellKnownFolderName name)
   at ZyLAB.EDiscovery.Exchange.Standalone.ExchangeSync.EwsFolderManager.GetFolderWithSubfolders(WellKnownFolderName wellKnownFolder, Boolean ignoreErrors)
   at ZyLAB.EDiscovery.Exchange.Standalone.ExchangeSync.EwsFolderManager.FillAvailableFoldersTree()
   at ZyLAB.EDiscovery.Exchange.Standalone.ExchangeSync.EwsExchangeWebService..ctor(ExchangeConnectionSettings connectionSettings)
   at ZyLAB.EDiscovery.Exchange.Standalone.ExchangeSync.ExchangeSynchronizer.SyncUserMailboxDeletionsWorker(CancellationToken token, BlockingCollection`1 emailAccounts, Boolean onlySyncExistenceStatuses)

CAUSE

Request Limits configuration in Microsoft Internet Information Services (IIS).

RESOLUTION

Review the Request Limits configuration in Microsoft Internet Information Services (IIS) for Exchange Web Services (EWS) site.

• Click Start > Run.
• Type "inetmgr".
• Expand the IIS server > Sites > Default Web Site > EWS sections.
• In the central pane, double click Request Filtering.
• In the Request Filtering Page, click the Edit Feature Setting from the Actions pane.
• Check that Maximum allowed content length is set to values that allow transfer of the journal items via EWS.

APPLIES TO

3.7; 3.7 Service Pack 1