How to add Concordance Collector configuration after Matter is created

SYMPTOMS

Unable to process Concordance Load Files using existing Concordance Collector configurations.  New configurations that are added to the Matter-specific Concordance Collector XML file are not referenced in the Location Collector list.

CAUSE

Configuration names are saved in database and new configurations will not be added to the list of available Collectors in the Location selection in Legal Processing.

RESOLUTION

If it is anticipated that a different Concordance Load Files will need to be processed in a Matter after the Matter is created then add dummy configurations to the global 'ZyLAB.EDiscovery.Collectors.Concordance.dll.xml' file that can be modified at a later time before the Matter is created.  After creating the Matter, the configuration in the Matter-specific Concordance Collector configuration file can be modified to match the new Load Files.

Remember that while configurations can be added, but not renamed or removed.

APPLIES TO

3.6; 3.7; 3.7 SP1; 3.7 SP2; 3.8; 3.9