Legal Processing actions are no longer executing and the 'ZyLAB.EDiscovery.ProcessingService.WinService.exe.log' file is logging the following message:
'RabbitMQ.Client.Exceptions.ConnectFailureException: Connection failed ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it xxx.xxx.x.xx:xxxx'
The RabbitMQ service is not running and fails to start.
Check the RabbitMQ queues for queued actions:
- Open a command prompt and change to the 'C:\Program Files (x86)\RabbitMQ Server\rabbitmq_server-3.1.3\sbin' folder.
- In the command prompt type: rabbitmqctl.bat list_queues
- Press [Enter]
- The queue listing will display:
- When the RabbitMQ queues are empty and the RabbitMQ service fails to start, reboot the server.