SYMPTOMS
The ContentCache will be triggered from the web.config of review_web section: (C:\Program Files (x86)\ZyLAB\EDiscovery\LegalReview\Review_web)
CAUSE
Not applicable.
RESOLUTION
Prior to purging the ContentCache or changing the Content Cache configuration, always contact Customer Support.
You can change the ContentCacheExpireAfterMillis and ContentCacheMaintainancePeriodMillis settings and purge the ContentCache table in Legal Review database. (It should never remove cached images with redactions.)
Suggested ContentCache settings:
<!-- Content cache settings -->
<add key="ContentCacheTimeEvictionPolicy" value="ByLastAccessTime" />
<add key="ContentCacheExpireAfterMillis" value="172800000" />
<add key="ContentCacheSizeEvictionPolicy" value="ByWeight" />
<add key="ContentCacheMaxSize" value="50368709120" />
<add key="ContentCacheCleanupToPercentage" value="0.9" />
<add key="ContentCacheSpaceBufferPercentage" value="0.05" />
<add key="ContentCacheMaintainancePeriodMillis" value="3600000" />
<add key="ContentCachePath" value="%ProgramData%\ZyLAB\LegalReview\ContentCache" />
<add key="AuditMessageQueueHost" value="localhost" />
<add key="AuditMessageQueueName" value="EDiscovery_Audit" /
APPLIES TO 3.6; 3.7; 3.7 Service Pack 1; 3.7 Service Pack 2; 3.8
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