SYMPTOMS
When creating a new matter and configuring the "Exchange Collector" you may receive a pop-up titled "Validation Error" that says "Unable to Parse ExchangeVersion" when you try to save the configuration. This happens even after you change the ZyLAB.EDiscovery.Collectors.Exchange.dll.xml configuration file and after creating a new matter.
CAUSE
The configuration file (ZyLAB.EDiscovery.Collectors.Exchange.dll.xml ) has invalid value or already has a corrected value but the changes are not picked up yet.
RESOLUTION
The only valid values for ExchangeVersion are shown in the comment:
<!--Exchange2007_SP1, Exchange2010, Exchange2010_SP1 -->
If you try to use a value not on that list you will get the pop-up titled Validation Error that says "Unable to Parse ExchangeVersion".
The configuration file needs to be changed to a valid value:
Invalid:
<!--Exchange2007_SP1, Exchange2010, Exchange2010_SP1 -->
<ExchangeVersion>Exchange2007_SP3</ExchangeVersion>
Valid:
<!--Exchange2007_SP1, Exchange2010, Exchange2010_SP1 -->
<ExchangeVersion>Exchange2007_SP1</ExchangeVersion>
In the above examples, Exchange2007_SP3 is not a valid option and will therefor not parse the Microsoft Exchange version in use.
NOTES:
- You must perform an IISRESET (or start and stop the ediscovery service application pool) to get the change to take effect.
- Be sure to perform the IISRESET after changing this configuration file.
APPLIES TO
3.1; 3.2
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