How to configure Legal Review so that it can be accessed via HTTPS

SYMPTOMS

You want to be able to access Legal Review via HTTPS, but after configuring HTTPS bindings in Microsoft Internet Information Services (IIS) for the Default Web Site, an Application Error occurs and the following information is logged in the "C:\ProgramData\Zylab\EDiscovery\Logging\ZyLAB.EDiscovery.Review.log.txt" file:

System.ServiceModel|<TraceRecord xmlns="http://schemas.microsoft.com/2004/10/E2ETraceEvent/TraceRecord" Severity="Error"><TraceIdentifier>http://msdn.microsoft.com/en-US/library/System.ServiceModel.Channels.HttpChannelMessageReceiveFailed.aspx</TraceIdentifier><Description>Failed to lookup a channel to receive an incoming message. Either the endpoint or the SOAP action was not found.</Description><AppDomain>/LM/W3SVC/1/ROOT/EDiscovery/LegalReview-1-130450727578387862</AppDomain><Source>System.ServiceModel.Activation.HostedHttpTransportManager/8523320</Source><ExtendedData xmlns="http://schemas.microsoft.com/2006/08/ServiceModel/StringTraceRecord"><IsRecycling>False</IsRecycling></ExtendedData></TraceRecord>|

EXCEPTION OCCURRED: System.ServiceModel.CommunicationException: [HttpWebRequest_WebException_RemoteServer] Arguments: NotFound

CAUSE

Legal Review Web service HttpsServicesBinding need to be enabled.

RESOLUTION

Legal Review website sits on the Microsoft Internet Information Services (IIS) default Web Site. HTTPS bindings should be configured in Microsoft Internet Information Services (IIS) first, basically assigning the Customer's certificate to HTTPS requests.

If this has been done prior to installing Legal Review, the installer automatically deploys the right configuration files so that HTTPS is available.
In case this has not been done prior to installing Legal Review, the following configuration file needs to be modified:

• Uncomment all the 5 "HttpsServicesBinding" keys that you can find under the "services" node in the "C:\Program Files (x86)\ZyLAB\EDiscovery\LegalReview\Review_web\Services\Web.config" configuration file.
• Restart Microsoft Internet Information Services (IIS).

NOTE: If you want to disable HTTP access to the Legal Review website, you can set it to Require SSL from the SSL Setting configuration page of the Legal Review website in Microsoft Internet Information Services (IIS) Manager

APPLIES TO

6.5