SYMPTOMS
ZyINDEX starts with the following warning message: "You don't have enough user rights on this machine to run ZyLAB IM Platform normally. This might result in unexpected errors. Do you still want to continue?"
CAUSE
User Account Control is enabled (to verify check the value in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\, key: EnableLUA).
RESOLUTION
- To be able to run ZyINDEX you need to disable UAC first.
- A standard user will not be able to run an elevated program without getting a UAC warning message first.
- From the desktop or in Windows Explorer, right click or press and hold on a program's shortcut or an EXE file, and click/tap on the Compatibility tab.
- Change the setting for all users | Run this program as an administrator
APPLIES TO
6.4 Service Pack 1
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