"Internet Explorer 6 or greater needs to be installed for this installation to continue" error when installing Information Management Platform

SYMPTOMS

During a new Information Management Platform installation, the "Internet Explorer 6 or greater needs to be installed for this installation to continue" error occurs, however Internet Explorer version 6 or higher is installed on the machine.

CAUSE

User Account Control (UAC) Windows Security feature is enabled and the user launching the installer does not have enough permissions to read the Windows Registry.

RESOLUTION

It is recommended to disable User Account Control (UAC) before installing Information Management Platform, and to launch the installer with a user with administrative rights on the machine.
Depending on the version of Microsoft Windows running on the machine, the steps to turn UAC off may change. Please refer to Microsoft Knowledge Base for the exact steps to follow on your version of Windows.

APPLIES TO

6.3