SYMPTOMS
Documents processed through ZyScan are not found in ZyFind. It is uncovered that there are a jobs that have failed to complete the export phase due to the following error: "The requested resource is a directory, not a file."
CAUSE
This problem may occur when the index is corrupt.
RESOLUTION
Perform an erase/rebuild on the HAPI index then go to the failed jobs in ZySCAN and start the failed export process(s) to complete the job(s).
APPLIES TO
6.4; 6.4 Service Pack 1
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