Flatfiles or textfiles with different extensions are not being indexed correctly thus not fulltext retrievable (cannot recognize file format)

SYMPTOMS

Flat-files or text-files with different extensions are not being indexed correctly thus not full-text retrievable.

CAUSE

Wrong filters being used during indexing.

RESOLUTION

Collect all the files with the different extensions (or failed to be indexed with the standard INSO filters) and place them in a separate folder.

Open ZyINDEX and File "Select Index"
Select the index and press "OK"
Open the Custom Data Folders (last icon at the top)
Select the Tab "Other Electronic Files"
Drag and drop the folder into the left pain.
Expand the folder.
Per file, select the filter on the right where it says "Propertry" by double clicking "Format"
From the dropdown menu select Ansi no wrap and click "OK"
Apply this procedure to all the files in this folder.
Close Custom Data Folders using "OK"
Start indexing using the ZyTIMER service or the "Now" button.

APPLIES TO

6.2; 6.2 SP1; 6.2 SP2; 6.3; 6.4; 6.4 SP1