"You have no permissions to use the workflow" error when browsing to the HTTP Workflow page.

SYMPTOMS

When browsing and logging in to the Workflow page (http://SERVER_NAME/ZyWorkflow/ by default), you see a "You have no permissions to use the workflow" error.

CAUSE

The user credentials you are logging in with doesn't have enough permissions to access Workflow.

RESOLUTION

Depending on the security configuration set during deployment, you could be prompted for login or not when browsing to http://SERVER_NAME/ZyWorkflow/. Please check with your ZyINDEX Administrator what account you should be logging in with and whether you should login automatically.

1. Start ZyINDEX. On the left pane, select the Workflow icon.
2. Expand the Workflow you created and select "Templates".
3. In the Templates page, click on the template you want to modify.
4. Check the "Management pool" section to confirm which users are assigned to the "Controllers", "Administration" and "Budget holders" WorkPools. If the user is not part of the right WorkPool or not listed at all, continue with the next steps.
5. Expand the Workflow you created and select WorkPools.
6. Click on the Workpool you need to modify.
7. In the WorkPool details page, click on the small folder icon to add a new user.
8. Select the user from the Security Users/Groups page and press OK.
9. Click on Update. You should be back to the WorkPools page, where you can confirm that the new user has been added to the correct WorkPool.

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APPLIES TO

2.4