After upgrading eDiscovery Bundle from version 3.4 to 3.6, main.db3 file is not correctly updated

SYMPTOMS

After upgrading eDiscovery Bundle from version 3.4 to 3.6, versiontable table in the '\ZyLAB Data\Indexes\INDEX_NAME\Configuration\main.db3' database file for an existing TBIE index is not correctly updated. The TBIE index is created by eDiscovery Bundle Legal Processing and used for the eDiscovery Bundle matter.

CAUSE

No ZyTIMER task is available for this matter. The reason for this is usually that the matter has been either closed or deleted.

RESOLUTION

Rebuilding the index in ZyINDEX updates the DB files. As long as ZyTIMER tasks are running for the matter, the file will be automatically updated.

APPLIES TO

6.4