Barcode not recognized in Kofax VRS 5 after software installation

SYMPTOMS

After a clean install of Kofax VRS 5 on a new PC you may observe the label printout to be aligned to the left and part of the barcode to be missing.

CAUSE

The default settings of the barcode label alignment will be set to the left edge of the label as default instead of centered.

RESOLUTION

When printing a label after the installation, the label may be aligned to the left side of the label. When printing it may be that the first character (line) of the label is not being printed fully rendering the label invalid. You will have to re-align the label or set the printing to be done in the center of the label.

APPLIES TO

6.2