When using the Web Client to convert documents to tiff so redactions can be made, the following error is encountered:
"ZyNET error: Invalid pointer (error number 0x80004003)"
This problem is shown when ZyLAB Tiff printers are not installed.
This functionallity requires ZyLAB Tiff printers to be installed. To resolve you need to install ZyLAB TIFF Archiving and Production Bundle. This is not a free product and is licensed separately.
6.1 Service Pack 2; 6.2; 6.2 Service Pack 1; 6.2 Service Pack 2